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In its 2016 The Future of Jobs report, the World Economic Forum predicts that by 2020 many adults will be employed in jobs that do not exist today. Changes in technology, emerging markets, shifting demographics, and other disruptions will create a wholly new employment landscape. In particular, forecasters predict a shift in sought-after job skills from technical expertise to interpersonal, soft skills. In the years to come, employers will continue to seek out team members skilled at communication, collaboration, and persuasion.
With all the discussion of chatbots, AI, and intelligent personal assistants lately, you might start to think that human to human (H2H) communication is disappearing altogether. But the fact is the need for interpersonal communication isn’t going anywhere. In its 2016 Future of Jobs report, the World Economic Forum observed that as more physical and computation tasks shift to machines, the demand for soft skills that machines can’t master will increase.
Of course, it can be tough to predict exactly what the future will bring for each of us personally and professionally. But whether you are an entrepreneur, small-business owner, or business professional, knowing how to talk so people will listen and listen so people will talk will always serve you well.
When you’re the boss or if you aspire to be in charge someday, are there any differences in the way you should communicate? What should you say and do when everyone wants to connect with you? Let’s talk about how to communicate when you’re the center of attention — or how to communicate like a CEO.
In this article I’m going to share how you can learn to communicate as a leader and inspire those around you.
